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Melonie Poole

Melonie is the Operations Manager for Catapult's Managed Services team.  She is also an MCITP for SharePoint 2010 and MOSS 2007 and blogs about farm and site administration, troubleshooting, workarounds and content management.
 



SharePoint User Information Userdisp.aspx Error   

Tags: Errors, SharePoint 2007, Workarounds
Technorati Tags: , ,

This is an issue that's been around for a while so I'm just re-posting an answer I've found on several sites, including http://www.eggheadcafe.com/community/aspnet/69/10104052/receive-404-page-not-found-error-when-going-to-useraspx-page.aspx.

I had to make this change on a farm recently so my post here includes a few more details that I didn't see elsewhere.

Issue: On a SharePoint 2007 site, when browsing a user list in People and Groups, if you click on a user's name, you should see a user information page. Instead, you get an error – "An unexpected error has occurred" or "Internet Explorer Cannot Display This Page".

Problem: If My Site was enabled at some point and then disabled, this can cause SharePoint to become delirious and confused. In other words, it's a bug. J

Resolution: The userdisp.aspx page code needs to be changed on any servers providing web application services for the site (the web front ends, for example). On the servers, navigate to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\TEMPLATE\LAYOUTS. Make a copy of the userdisp.aspx file – just in case, so you'll have something to revert back to! Open the original using Notepad. Look for Scope="Farm" and change Farm to Web so that it reads Scope="Web". Save and close. Repeat on all web servers. It's not necessary to reset IIS or reboot the servers. Users may need to clear their browser history, however. The page should now load with no issues.

 

 

 
Posted by  Melonie Poole  on  3/8/2011
7  Comments  |  Trackback Url  | 0  Links to this post | Bookmark this post with:        
 

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Comments


  commented on  Thursday, March 17, 2011  7:05 AM 
good


Niyaz  commented on  Thursday, March 17, 2011  7:45 AM 
Thank you soooooooooooooooooooooooooooooo much for this post.

Could you please let me know for more tips of sharepoint resolutions

Many thanks
Niyaz :) :)


Yazid  commented on  Wednesday, May 18, 2011  1:13 PM 
Thank you for this share.


Khaled Moustafa  commented on  Monday, July 18, 2011  6:28 AM 
Thanks alot, i faced the same issus in SharePoint 2010 and your solution fix the problem for me.


Erich  commented on  Tuesday, October 04, 2011  7:02 AM 
This was a great post. Easily explained with an easy solution! Thanks!


Natalia Tsymbalenko  commented on  Friday, February 17, 2012  1:28 PM 
Melonie, thank you so much! That is a really useful tip!
Had a reference on you post http://sharing-the-experience.blogspot.com/2012/01/simple-concept-layoutsuserdispaspx.html


Benoit  commented on  Thursday, March 22, 2012  10:26 AM 
Merci Melonie
I had the same problem, and your solution have fixed it...


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