CRMUG Summit 2015 Session: Who’s on First? Learning to Run Those Cases Better
Hello Everyone, I will presenting at the CRMUG Summit 2015 on the following topic: Dynamics CRM Case Management Metrics. Case Management has vastly improved over the years in Dynamics CRM, yet we still have the same challenges of knowing “Who’s on First” when it comes to helping our customers be successful and understanding the Key Metrics and trends to look for.
For more information on the summit please click here:CRMUG Summit