Infrastructure

error 0x0000007a unable to print from Windows 7

So i came across a 0x7a print error today and here’s the fix…

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-Reboot into Safe-Mode (usually done by pressing the F8 key during boot-up)  error 0x0000007a

-Navigate to C:\Windows\System32\spool\drivers and drive into any folders in there and rename any folders named 3 to anything else. I had it in two different folders.

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-Remove printer drivers for affected device

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-Reboot Windows normally

-Reinstall Printers

This is what we tried to do before we found the solution…

-We removed drivers and reinstalled

-We tried connecting to it via TCP/IP rather then using the print server

-Tried it under a different profile

-Tried Different drivers

-Checked for Viruses/Malware

-Got all the Windows updates

-Made sure user had administrator rights

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4 Comments

  1. Raz May 1, 2014
  2. roslan April 29, 2015
  3. gfh March 15, 2016
  4. Roma October 18, 2016

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