The Five Keys to a Digital Workplace
We live in a busy world with many varying priorities pulling us in many different directions. Whether at work or at home, people need to be efficient, to make the most of their time. Fortunately, technology can help.
Or is it fortunate? Technology simultaneously makes our lives easier and challenging. It has accelerated the pace of change in all facets of life. Social behavior is dominated by devices, which outnumber people and create more data than we can consume or understand. Technology has created a disruption everywhere we look.
A digital workplace will empower your employees to be more engaged, more efficient and provide better services. You need to start where it makes sense for your organization and then move at a steady, practical pace toward your ultimate goal. The following keys are the most common steps toward a digital workplace.
Key #1: Connect Your Employee
Software as a Service solutions quickly improve your employee and customer experiences, and free up much needed budgets from hardware, administrative and energy costs. Tools like Microsoft Office 365 provide user-friendly office software combined with world-class document sharing, social and mobile communications, and mobile apps to ensure employees can access and collaborate on documents on any device, anywhere. These tools are allowing businesses to transform the way they work.
Key #2: Rethink Your Employee Portal
Many companies lack a digital solution for collaborating and communicating within teams or across the organization. Traditional document sharing solutions require large budgets and long development time, are often not widely used, and quickly become outdated.
Technology now enables a new generation of employee portals that can be quickly implemented at a fraction of the cost, making them available to companies without large investments and long lead times. Portals empower your workforce, increasing productivity by providing quick communications, giving easy access to documents and workflow, and increasing collaboration across teams and departments.
Key #3: Enable Meaningful Insight, Not Just Reporting
The digital revolution now allows collection of data on nearly everything, creating staggering amounts of information overload. In spite of the exponential growth of data, it can be more difficult to meet the needs of customers, provide insight to employees, and make data driven improvements to operations. Data is often spread across multiple platforms, locked in systems with no way to get actionable reports, or owned by another office or department.
You can now harness the power of your data to identify trends, correlate needs, target services—ultimately allowing you to transform your customers’ experience. New cloud-based analytic solutions enable your organization to leverage data from multiple sources to develop true insights. Using cloud-based solutions eliminates hardware, software and upgrade costs while enabling continuous enhancements and capabilities. New agile methods provide a way to unify your data into actionable insights quickly, creating a much faster time to value.
Key#4: Leverage the Cloud
Cloud computing continues to evolve, and will become standard business practice in the near future. Companies that haven’t yet adopted a cloud platform must do so, and firms that have implemented but not grown the use of cloud computing need to figure out how to continue growing this asset.
Today’s cloud platforms are specifically designed to meet rigorous information security demands, helping companies tackle challenges, drive innovation, and cut costs.
Key #5: Rethink Traditional Buying
Moving to a digital workplace will require a change in buying behaviors. Many procurement models are restrictive, not allowing for agile development or subscription-based purchasing models necessary to meet the fast pace of digital transformation.
Subscription-based pricing models now extend beyond SaaS into many other aspects of IT. Managed services have long been available to manage technology, but new types of subscription services have recently begun being offered, dubbed “IT as a Service,” such as Automation, Application Development, Strategy, Analytics, or Application Migration