Proactive Desktop Monitoring with System Center 2012 Operations Manager

Many folks consider Operations Manager to be a monitoring solution for server systems. But it’s also very interesting and helpful to know that Operations Manager provides a nice gambit of tasks for monitoring and administrating the desktop. Here are just a few ideas things that you can do with your existing Operations Manager environment to be proactive with desktop monitoring:

  • Monitor desktop and application health
  • Associate users with desktop for easier identification
  • Identify systems pending reboot
  • Identify currently logged on users
  • View/add/remove users from the local administrators group
  • Reboot workstation
  • Enable remote desktop
  • Set current user as registered owner
  • Set workstation location
  • Explore the remote C:\ drive and update or replace files
  • Drill in to the registry and collect information about applications
  • Discover and clean up user profiles
  • Determine whether BitLocker is enabled on drives
  • Pull CPU temperature natively

One of the most common failures of a monitoring system is that the agents are accidentally disabled or turned off, or there are inappropriate configuration settings. You can use the baseline feature in Configuration Manager to initiate a check for the health service, including to determine whether the health service is running, whether the health service is set to start, and the port number on which the health service communicates.

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