Taking my OpsMgr with me… with My Operations

 

After years of spending time in front of the Operations Manager console, I recommend occasionally stepping back and taking a look at other ways that you can get to this type of information. In the next part of this series, I am focusing on a new approach which is being used to provide access to the Operations Manager console data within modern applications.

My Operations:

The crew at the Fritz & Macziol group have taken a unique approach to this problem. They have built a modern application which displays System Center data but it does so for Operations Manager and Service Manager together in a single application. Their application is the only one on the market that I am aware of which works as a modern application on Windows 8 and Windows 8.1.

Please note: The links in the blog post no longer appear to be valid as of 9/28/2016. I am leaving this article here for historical reference only at this point.

 

Additional information for My Operations is available: http://www.en.myoperations.de/why-my-operations/. The server portion of the installation experience currently requires a deployment by the crew at Fritz & Macziol but I have been told that it will be self-installable in a future release.

In this blog post I will focus on what I saw from a user experience perspective on my devices. For my environment, I focused testing on my Windows 8.1 laptop and my Surface 2 RT which I found to be effectively an identical user experience since the application was the same on both platforms.

Windows 8.1 Laptop & Surface 2 RT:

The client installation for the Windows modern application is simple and straightforward. Open the store, type in My Operations and install it. The screenshot below shows the modern application after it has been installed on a Windows 8 system.

Once the application is installed, you need to configure it to communicate with the web service which was installed in the environment.

Configuration:

Configuration for the My Operations application is done by opening the application and then opening the settings pane or the charms pane. This is available on the right side of the screen in the application, or it can be opened with the +C.

After choosing settings you can configure a variety of settings shown below.

To configure the application to point to your local Operations Manager environment you need to configure the webservice to point to the webservice URL which you configured for the My Operations website. For my lab the URL for the webservice was https://om01.cloud.pvt/MyOperations.svc. Note that this did require https which means that a certificate did need to be created and deployed to the clients accessing this modern application.

NOTE: At this point in time, it requires interaction with the crew at Fritz & Macziol to install the webservice (the server component) in your Operations Manager environment.

You also need to change the offline configuration so that all settings are set to off so that you are seeing live data instead of the demo data available in the modern application by default.

Health State and Alerts:

The My Operations application provides health state information for the groups which you create in Operations Manager. The naming convention for these by default prepends with “My Operations – ” as shown below. I created the groups shown below and added the appropriate memberships within the Operations Manager environment.

The result is a portion of the My Operations dashboard which includes the health state for the members of the group.

From the health state view I can open into a more detailed view for the object. The example below shows the overall health for a database server. The middle section shows the agent processor utilization. The right side shows the current alerts for the system.

The middle section of the dashboard allows you to scroll through a variety of performance counters such as the one below where the System Processor Queue Length is displayed but others are shown as available (Processor Information, etc).

You can browse into the details of the alerts which are shown to provide more detail from the alert itself.

We can also review the health state for the various groups defined in Operations Manager from a hotspot perspective such as the item below where the number of issues with the various objects are graphically represented.

Going beyond Operations Manager:

Contrary to my daily belief, there are things in life beyond Operations Manager (who knew!). This is where the My Operations application takes a very interesting turn. Their user interface works with information from both Operations Manager and Service Manager together to provide a view into the data from both components.

Note: To access the view below, use the – option in the bottom right corner of the application.

The Database Servers information above is drawn from Operations Manager, but the tickets, activities and announcements are each drawn from Service Manager. These views provide insights with relevant details from both Operations Manager and Service Manager.

Into the cloud:

While I was not able to test the cloud module for My Operations within my environment this is another area which should be considered when evaluating this tool. To access the various dashboard components including the cloud, right-click in the My Operations agent and the three options shown below (Operations, Dashboard, Cloud) appear in the top left of the application.

The screenshot below shows an example of the types of information which can be displayed from the cloud module within the My Operations application.

My Operations Summary: If you are interested in accessing your Operations Manager environment with a Windows modern application you should definitely check out My Operations. My hope is that with the next revision of the product it will be easier to install on the server side which should make this the go-to solution for accessing Operations Manager information through a Windows modern application.

Information about My Operations is available at: http://www.en.myoperations.de/why-my-operations/

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