IT Team

The Catapult IT team is responsible for providing end-user and network/server infrastructure support across Catapult’s six offices. Their blog contains insights and lessons learned from supporting the IT needs of a world-class consulting company.
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Mar11

Troubleshooting Offline Address Book Generation on Exchange 2010

  After migrating from Exchange 2007 to Exchange 2010, we began noticing that address book downloads failed during a manual send/receive operation with: ‘error (0x8004010F) operation failed. An object cannot be found.’ Basically, this error is happening because Outlook 2007 and higher clients rely on web based distribution of the offline address book, and that address book is not found on ...
Posted by Joe Stocker on Thursday, 11 Mar 2010 01:51.
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Mar8

SNOM Speakerphone Quality Adjustment

The default speakerphone setting for a SNOM phone is ‘quiet room.’ This can cause the recipients on the other end of the phone to complain about call quality. After playing around with some of the settings we found that the most optimal setting is ‘normal room.’ This is found in the Setup > Advanced > Audio > Handsfree Mode. After making a change, be sure to click on the Save button. T...
Posted by Joe Stocker on Monday, 8 Mar 2010 03:28.
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Mar8

How to Configure OCS Delegate Scheduling Live Meeting and Conference Calls

Office Communications Server 2007 R2 allows for delegates to schedule Live Meetings or Conference calls on behalf of other users. There are three steps required to set this up. Step 1 - On the manager’s system, share the calendar with the delegate as follows: 1. In Outlook, click Calendar. 2. On the File menu, point to Folder, and then click Properties for Calendar. 3. In the Calendar...
Posted by Joe Stocker on Monday, 8 Mar 2010 03:01.
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Mar4

Exchange 2010 and Blackberry Enterprise Server Express 5.0.1

In my blog series covering the transition from Exchange 2007 to Exchange 2010, I mentioned here that Blackberry Enterprise is fully supported, and that RIM announced a free version on February 16th called BES Express. BES Express was first made available for download on March 2nd. On March 3rd, RIM announced that each BES Express download qualifies for one free support incident. There is a compar...
Posted by Joe Stocker on Thursday, 4 Mar 2010 05:22.
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Feb26

Reviewing Multi-Mailbox Search in Exchange 2010

One of the top reasons to try Exchange Server 2010 is “Simplified Compliance.” I have previously reviewed Online Archiving in Exchange 2010, but this article will take a first look at the Multi-Mailbox search feature. Multi-Mailbox search is one of many features that are new in 2010 that were not previously available with Exchange 2007, requiring you to look at other products including Symantec ...
Posted by Joe Stocker on Friday, 26 Feb 2010 02:53.
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Feb24

Configuring OWA 2010 for OCS IM Integration

Outlook Web App (Formerly Outlook Web Access) enables the integration of OWA and Instant Messaging, utilizing Office Communications Server (OCS) R2. This requires manual configuration on the Client Access Server and the OCS Front-end. This is documented in Technet here. Step 1: Download and Install the Microsoft Office Communications Server 2007 R2 Web Service Provider on the Exchange 2010 CAS S...
Posted by Joe Stocker on Wednesday, 24 Feb 2010 06:07.
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Feb23

Exchange 2010 Online Archiving Reviewed

  Outlook 2010 against Exchange 2007 was cool enough (read more about that here). But one feature that has me really excited is the new Online Archive. This is a server-side archiving solution built-in to Exchange 2010. It requires an Enterprise Client Access License (CAL) for each mailbox that is enabled for the online archive. Deploying it is very simple. Just right-click on the mailbox an...
Posted by Joe Stocker on Tuesday, 23 Feb 2010 01:00.
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Feb21

Comparing Group Policies with Advanced Group Policy Management

Advanced Group Policy Management is a tool available in the Microsoft Desktop Optimization Pack that gives IT administrators a management platform for controlling change in Group Policy Objects.  You can think of this tool as source control for group policy objects.  There is a server component that stores GPO changes and proposed GPO changes in a central archive.  The client component integrat...
Posted by Greg Tate on Sunday, 21 Feb 2010 11:28.
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Feb19

Exchange 2010 (Part 4 of 4) – Installing the Hub/Transport, Mailbox and UM Roles

In our small environment, we combine the Hub/Transport, Mailbox and UM roles onto a single server. This is the last post in a series focusing on the transition to Exchange 2010 from Exchange 2007. This post will cover the installation of the HT, MB and UM roles. Installing Hub/Transport, Mailbox and UM Roles 1. Install Prerequisites On servers that will host the Hub Transport or Mailbox serve...
Posted by Joe Stocker on Friday, 19 Feb 2010 05:25.
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Feb17

Exchange 2010 (Part 3 of 4) – Installing the first Exchange 2010 server in an existing 2007 organization

Before proceeding with this step, it is assumed that proper planning has been performed (take advantage of the Exchange Server Deployment Assistant.). One of the most significant changes in Exchange 2010 is increased I/O efficiency. Just how much has I/O improved over previous versions of exchange? Over 90% more efficient than 2003 and more than 70% more efficient than Exchange 2007. According...
Posted by Joe Stocker on Wednesday, 17 Feb 2010 05:08.
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