IT Team
The Catapult IT team is responsible for providing end-user and network/server infrastructure support across Catapult’s six offices. Their blog contains insights and lessons learned from supporting the IT needs of a world-class consulting company.

Unable to see presence in SharePoint Online   

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By default, Internet Explorer will not allow any web site to interact with the local Lync presence API (“name.dll”) unless that site is listed in the Trusted Sites zone in Internet Explorer. Therefore, if presence is not showing in SharePoint Online, just add the site collection URL that is not reporting presence to your ‘trusted sites’ zone in Internet Explorer (IE) and then restart the browser.

Reference:
http://community.office365.com/en-us/b/the_grid/archive/2011/10/24/tuesday-s-tip-dealing-with-lync-presence-grid-user-post.aspx

There are a lot of forum posts the talk about how to get presence to show up with custom developed web parts, and that solution is described here:

http://blogs.msdn.com/b/modonovan/archive/2005/05/11/416376.aspx

Another interesting observation is that users who are offline will have no presence indicator (aka ‘jelly bean’, ‘skittle’) next to their name if they are offline. For example, in this screen shot you can see my colleague Sean is online, while Gary is offline.

image

In Outlook, Gary’s presence indicator will at least appear hollow/translucent. It would be nice if SharePoint presented the same hollow/translucent indicator to match Outlook.

image

 
Posted by  Joe Stocker  on  11/14/2011
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